2-Year Accidental Damage Protection Plan for Mobile Phones $400 - $999.99

US $99.00

Availability: In Stock

UPC: 729515272947

Brand Name: National

Product Model: 24X1000MOBC

Product Category: Extended Warranties and Installations


Protect your phone from drops and spills!
Our Plan protects from accidental drops and spills. Plus, the Mobile Security app also protects your phone from viruses.
Accidental Damage from Handling: your phone is protected from drops, spills and cracked screens.
Display or touchscreen damage: dead pixels, lines in the display, or an unresponsive touchscreen.
Antenna failure: if your phone doesn't get a signal when other phones can, it may be an antenna problem.
Mechanical or electrical failures, even from normal wear and tear.
Add the Mobile Care Plan to your shopping cart.
Within two (2) business days, you will receive an email with Plan details. If you do not receive this email, simply call 1-877-968-6391 with your order number to have it sent again.
If you need to make a claim, call us 24 / 7 / 365 at 1-877-968-6391. Just have your order and Plan confirmation emails handy when you call.
A $49 service fee applies to each claim.
Your phone is covered on your date of purchase.
Products need to be purchased from either Walmart.com or a Walmart store.
You can purchase a Care Plan for any eligible product up to 30 days after purchase, as long as you have the original Walmart product receipt.
If you have a claim, we may provide you with a new or refurbished phone with similar features and functionality or with a gift card for the original purchase price (including tax).
  • Battery Type: Does Not Contain a Battery
  • Term Length: 24
  • Max Price: 999.99
  • Min Price: 400.0
  • Multi Pack Indicator: No
  • Model No.: 24X1000MOBC
  • Shipping Weight (in pounds): 1.0
  • Product in Inches (L x W x H): 1.0 x 1.0 x 1.0
  • Assembled in Country of Origin: USA
  • Origin of Components: USA
  • Walmart No.: 551539835

BATTERY

DOES THIS PHONE COME WITH A BATTERY?? IF NOT WHY??? AND IF NOT WHERE DO I PURHASE ONE AND HOW MUCH IS THE BATTRY?


Answer : To the best of my knowledge, all new cellular phones come with a battery and phone charger.


Answer : yes--a very nice one


Answer : yes the phone comes with a battery.


Answer : Yes, James this phone does come with a battery.


Answer : It comes with a battery. If you need a new one at any time I don't know where in town to get one, you would probably contact straight talk to send you one.


Answer : Yes it has ever thing with it. Included a Battery and Charger


Answer : When have you ever bought a phone without a battery? It comes with earbuds and a charger as well.


Answer : YES


Answer : YES THIS PHONE COMES WITH A BATTERY


Answer : Yes it comes with a battery.



I have already purchased a 2yr protection plan at walmart when I bought my phone. Is there anything


Answer : Nope then you should be covered. If you have any problems with the phone within 2 years just contact the phone number you have for the protection plan.


Answer : There should be details on the receipt about registering your product online. That needs to be done in order for the phone to be covered.


Answer : Is there?


Answer : There are no gotchas. they usually send you a gift card for the price that you paid for the phone. You can then purchase any phone that you want too.


Answer : No


Answer : Keep your receipt. You need it when you send it in to verify coverage.


Answer : no



does it cover being dropped in water


Answer : yes


Answer : Yes. Just file your claim online or call the number on your replacement plan.


Answer : yes, it covers any accidential damage.


Answer : yes


Answer : Yes,since your phone being dropped in water will certainly qualify as damaged.


Answer : You know I'm not sure. But I read the fine print and it says the plan covers wear and tear and accidental damage. I would say find the email that you received about the plan and read it thoroughly. As long as you have your receipt or order number (even from an online purchase), it should work.



The best deal you can get for a prepaid phone.Go for it!


Great protection plan for the price.

Purchased this 2 year protection plan for my Nokia phone. The phone got wet and no longer worked, so I sent it back and within 4 days I was emailed a code to purchase another phone. Actually purchased it online through Walmart.com by entering my code at checkout then picked up my new phone at my local Walmart; easy and convenient!


Best deal out there!

Great plan, best price anywhere. I bought a Samsung Dart smartphone on a famous cell phone company's website, it was refurbished and a good deal (I thought) for $99. Problem was, being refurbished it came with only a 90 day warranty, after that if it stopped working I was out of luck. Went to the Wal-Mart site, found the exact same phone, NEW, for only $18 more! The best part was being able to get a two year warranty for cheap! I feel much more comfortable now with my new phone, knowing it's covered for a lot longer than 90 days. I'd definitely recommend looking to Wal-Mart if you need a new phone AND a great warranty too!


Don't go without this Accidental Damage Protection

I can't thank Walmart and its protection plan enough. I only had my cell phone for less than two months, and it landed up in the swimming pool and no longer worked, even after days of drying it.\nI went on line and reported it, followed the instructions that were given, and within less than 48 hrs. I was able to purchase another phone, and a new plan. How good is that?\nThough my Walmart store did not have the cell phone I wanted, but if it did, I would be using it right now. I ordered it on line, and was given 3 ways of getting the phone to me. It was my choice on how quickly I wanted it.\nThanks again Walmart for your great service with this.


Very thankful for this to help with accidental etc

Very useful for protecting your product and not wasting money to buy a new one over an accident


not a good value for a $230 phone

Plan price of $77 and a $39 deductible


very helpful product

They were very helpful in replacing my phone.


2 Years Protection for $4.00!

Absolutely fantastic value. At $2.00/yr it can't be beat. Thanks Walmart!


Great Product

This is a great product to have. I have been through at least five phones in the past three months and had to purchase all of them due to me not purchasing insurance. I must say since I purchased the insurance and when I filed a claim I was sent a refund/replacement in 2 days.This insurance is better than any contract insurance I've ever had and it's cheaper.


Well worth the money

My phone got wet & this damage protection (on my old phone) sent me a full reimbursement of what I paid for my phone plus tax. I mailed my old phone with the prepaid UPS label e-mailed to me & had my e-card with in 48 hours to purchase my new phone. I have never had a protection/insurance plan with any of my mobil carries this good. I would highly recommend if purchasing a new phone at Wal-Mart.


Plan good for cheaper phones only

This plan is well worth the money even though the price went up from $15.00 to $19.00. I purchased mine with the phone for $15.00. I had the phone about 6 months and dropped it. Walmart Claims Dept was very helpful & I received a check promptly for the entire purchase cost of the phone. No extra fees involved, just the cost to UPS to Claims Dept.\nIf you buy a phone costing $150.00 and up DO NOT BUY the protection plan!! The plan for phones $150+ cost $40.00 minimum, then when you want to file a claim, they charge a service fee!! Fees are as follows: phone $150-$199 plan $40 fee $39; $200-$299 plan $59 fee$39; $300-$399 plan $79 fee $49; $400-$999 plan$99 fee $50\nSo my 2nd phone cost $179.00 plus plan $40 and the service fee for claim $30, so I'm paying $70.00, almost 40% of the cost of the phone\nIf you have $999 phone, then this plan would be worth, but if you can afford a $999 phone, you don't need to be on a prepaid phone


Well worth the money

My phone got wet & this damage protection (on my old phone) sent me a full reimbursement of what I paid for my phone plus tax. I mailed my old phone with the prepaid UPS label e-mailed to me & had my e-card with in 48 hours to purchase my new phone. I have never had a protection/insurance plan with any of my mobil carries this good. I would highly recommend if purchasing a new phone at Wal-Mart.


Great Product

This is a great product to have. I have been through at least five phones in the past three months and had to purchase all of them due to me not purchasing insurance. I must say since I purchased the insurance and when I filed a claim I was sent a refund/replacement in 2 days.This insurance is better than any contract insurance I've ever had and it's cheaper.


not a good value for a $230 phone

Plan price of $77 and a $39 deductible


2 Years Protection for $4.00!

Absolutely fantastic value. At $2.00/yr it can't be beat. Thanks Walmart!


very helpful product

They were very helpful in replacing my phone.


Don't go without this Accidental Damage Protection

I can't thank Walmart and its protection plan enough. I only had my cell phone for less than two months, and it landed up in the swimming pool and no longer worked, even after days of drying it.\nI went on line and reported it, followed the instructions that were given, and within less than 48 hrs. I was able to purchase another phone, and a new plan. How good is that?\nThough my Walmart store did not have the cell phone I wanted, but if it did, I would be using it right now. I ordered it on line, and was given 3 ways of getting the phone to me. It was my choice on how quickly I wanted it.\nThanks again Walmart for your great service with this.


Plan good for cheaper phones only

This plan is well worth the money even though the price went up from $15.00 to $19.00. I purchased mine with the phone for $15.00. I had the phone about 6 months and dropped it. Walmart Claims Dept was very helpful & I received a check promptly for the entire purchase cost of the phone. No extra fees involved, just the cost to UPS to Claims Dept.\nIf you buy a phone costing $150.00 and up DO NOT BUY the protection plan!! The plan for phones $150+ cost $40.00 minimum, then when you want to file a claim, they charge a service fee!! Fees are as follows: phone $150-$199 plan $40 fee $39; $200-$299 plan $59 fee$39; $300-$399 plan $79 fee $49; $400-$999 plan$99 fee $50\nSo my 2nd phone cost $179.00 plus plan $40 and the service fee for claim $30, so I'm paying $70.00, almost 40% of the cost of the phone\nIf you have $999 phone, then this plan would be worth, but if you can afford a $999 phone, you don't need to be on a prepaid phone


Do not buy this

When you buy this "protection plan" you think it will be awesome. It is not. They tell you to send in your damaged phone then in 1-2 business days they will send a new one after they receive your old one. But they don't. I have been waiting over a month for my phone. I call them to ask what the hold up is and they say that they don't have any of the phone I have in stock. AND that they have no way of telling when it will be. Their customer service is terrible, they are all rude and can't answer any of your questions. When you have the phone company Straight talk they don't give loner phones. So while I'm waiting for my Galaxy s3 I had to buy a whole new phone. It is waste of money for the insurance, if they can't even give you one, or let alone know when you will be getting one. All in all do not waste your money on this unless you are willing to wait months for a phone.


Easy to use and fast to get refund

My phone kept shutting it self off for no reason.\nI went on line and filed a claim and received a UPS label to send my phone in. I dropped the package on Thursday afternoon and that evening I had a gift card e-mailed to me and I ordered my phone on line and picked it up at my local Wal-Mart the next day.


must get

this is a must get warranty! u never know what will happen!


Worth it for electronics!

My cell phone died just after my warranty expired. I filled out the claim information anyway. To my delight, my warranty was honored and I was sent a reimbursement to buy a new phone. How wonderful! I couldn't be more happy or grateful!


Get Protected Plan

To be honest, I usually don't buy the extra protection plan, but this was only $6.00 for 2 years and I believe that is well worth it. Hopefully I will not have to ever use this, but it's nice to know it's there if I need it.


Great Insurance for Cheap

Walmart has always been great on returns/repairs for me. For less than todays Fast Food meal, you can get 2 year "accidental damage" protection plan.


Protection plan for cell phone

This is by far the best coverage for the money and gives peace of mind for myself as a prepaid wireless customer. The worst part of breaking your phone is that your on your own being prepaid. Many prepaid customers view your phone as your problem. When it breaks or malfunctions Walmart has your back.


Accidental Dam. Protection Keeps Me Shopping Here!

So, just these protection plans are the reason I buy my electronics (phones, tablets, computers) from Walmart... Walmart is inexpensive and allow you to insure your products. The only downside is that theft and lost is not often covered by these plans (and also other competitor plans).\n\nThe only competitors I really look at are Best Buy and I believe Office Depot have similar protection plans. I don't find Fry's Performance Plans to be comparable, I believe it is not an "accidental damage" plan... they tried to refuse a covered item because the case warped open on a laptop I had -- but I told them over 4 years of usage, this is "NORMAL USE" and they honored a dead device -- which is their plan's concept, can you *use it* does it give you performance; Walmart and other venders are accidental, which is much better...


Best protection ever!

Every phone I have purchased from Walmart I have purchased the protection plan too. I have had to use it three times for dropping my phone and it not working right after. It was easy to get my money to purchase a replacement phone. Very in expensive and you can replace your phone for even mistakes you make.


must get

this is a must get warranty! u never know what will happen!


Do not buy this

When you buy this "protection plan" you think it will be awesome. It is not. They tell you to send in your damaged phone then in 1-2 business days they will send a new one after they receive your old one. But they don't. I have been waiting over a month for my phone. I call them to ask what the hold up is and they say that they don't have any of the phone I have in stock. AND that they have no way of telling when it will be. Their customer service is terrible, they are all rude and can't answer any of your questions. When you have the phone company Straight talk they don't give loner phones. So while I'm waiting for my Galaxy s3 I had to buy a whole new phone. It is waste of money for the insurance, if they can't even give you one, or let alone know when you will be getting one. All in all do not waste your money on this unless you are willing to wait months for a phone.


Best protection ever!

Every phone I have purchased from Walmart I have purchased the protection plan too. I have had to use it three times for dropping my phone and it not working right after. It was easy to get my money to purchase a replacement phone. Very in expensive and you can replace your phone for even mistakes you make.


Accidental Dam. Protection Keeps Me Shopping Here!

So, just these protection plans are the reason I buy my electronics (phones, tablets, computers) from Walmart... Walmart is inexpensive and allow you to insure your products. The only downside is that theft and lost is not often covered by these plans (and also other competitor plans).\n\nThe only competitors I really look at are Best Buy and I believe Office Depot have similar protection plans. I don't find Fry's Performance Plans to be comparable, I believe it is not an "accidental damage" plan... they tried to refuse a covered item because the case warped open on a laptop I had -- but I told them over 4 years of usage, this is "NORMAL USE" and they honored a dead device -- which is their plan's concept, can you *use it* does it give you performance; Walmart and other venders are accidental, which is much better...


Protection plan for cell phone

This is by far the best coverage for the money and gives peace of mind for myself as a prepaid wireless customer. The worst part of breaking your phone is that your on your own being prepaid. Many prepaid customers view your phone as your problem. When it breaks or malfunctions Walmart has your back.


Great Insurance for Cheap

Walmart has always been great on returns/repairs for me. For less than todays Fast Food meal, you can get 2 year "accidental damage" protection plan.


Easy to use and fast to get refund

My phone kept shutting it self off for no reason.\nI went on line and filed a claim and received a UPS label to send my phone in. I dropped the package on Thursday afternoon and that evening I had a gift card e-mailed to me and I ordered my phone on line and picked it up at my local Wal-Mart the next day.


Get Protected Plan

To be honest, I usually don't buy the extra protection plan, but this was only $6.00 for 2 years and I believe that is well worth it. Hopefully I will not have to ever use this, but it's nice to know it's there if I need it.


Worth it for electronics!

My cell phone died just after my warranty expired. I filled out the claim information anyway. To my delight, my warranty was honored and I was sent a reimbursement to buy a new phone. How wonderful! I couldn't be more happy or grateful!


Very thankful for this to help with accidental etc

Very useful for protecting your product and not wasting money to buy a new one over an accident


Great protection plan for the price.

Purchased this 2 year protection plan for my Nokia phone. The phone got wet and no longer worked, so I sent it back and within 4 days I was emailed a code to purchase another phone. Actually purchased it online through Walmart.com by entering my code at checkout then picked up my new phone at my local Walmart; easy and convenient!


Very thankful for this to help with accidental etc

Very useful for protecting your product and not wasting money to buy a new one over an accident


The best deal you can get for a prepaid phone.Go for it!


Great protection plan for the price.

Purchased this 2 year protection plan for my Nokia phone. The phone got wet and no longer worked, so I sent it back and within 4 days I was emailed a code to purchase another phone. Actually purchased it online through Walmart.com by entering my code at checkout then picked up my new phone at my local Walmart; easy and convenient!


Best deal out there!

Great plan, best price anywhere. I bought a Samsung Dart smartphone on a famous cell phone company's website, it was refurbished and a good deal (I thought) for $99. Problem was, being refurbished it came with only a 90 day warranty, after that if it stopped working I was out of luck. Went to the Wal-Mart site, found the exact same phone, NEW, for only $18 more! The best part was being able to get a two year warranty for cheap! I feel much more comfortable now with my new phone, knowing it's covered for a lot longer than 90 days. I'd definitely recommend looking to Wal-Mart if you need a new phone AND a great warranty too!


Don't go without this Accidental Damage Protection

I can't thank Walmart and its protection plan enough. I only had my cell phone for less than two months, and it landed up in the swimming pool and no longer worked, even after days of drying it.\nI went on line and reported it, followed the instructions that were given, and within less than 48 hrs. I was able to purchase another phone, and a new plan. How good is that?\nThough my Walmart store did not have the cell phone I wanted, but if it did, I would be using it right now. I ordered it on line, and was given 3 ways of getting the phone to me. It was my choice on how quickly I wanted it.\nThanks again Walmart for your great service with this.


Plan good for cheaper phones only

This plan is well worth the money even though the price went up from $15.00 to $19.00. I purchased mine with the phone for $15.00. I had the phone about 6 months and dropped it. Walmart Claims Dept was very helpful & I received a check promptly for the entire purchase cost of the phone. No extra fees involved, just the cost to UPS to Claims Dept.\nIf you buy a phone costing $150.00 and up DO NOT BUY the protection plan!! The plan for phones $150+ cost $40.00 minimum, then when you want to file a claim, they charge a service fee!! Fees are as follows: phone $150-$199 plan $40 fee $39; $200-$299 plan $59 fee$39; $300-$399 plan $79 fee $49; $400-$999 plan$99 fee $50\nSo my 2nd phone cost $179.00 plus plan $40 and the service fee for claim $30, so I'm paying $70.00, almost 40% of the cost of the phone\nIf you have $999 phone, then this plan would be worth, but if you can afford a $999 phone, you don't need to be on a prepaid phone


Well worth the money

My phone got wet & this damage protection (on my old phone) sent me a full reimbursement of what I paid for my phone plus tax. I mailed my old phone with the prepaid UPS label e-mailed to me & had my e-card with in 48 hours to purchase my new phone. I have never had a protection/insurance plan with any of my mobil carries this good. I would highly recommend if purchasing a new phone at Wal-Mart.


Great Product

This is a great product to have. I have been through at least five phones in the past three months and had to purchase all of them due to me not purchasing insurance. I must say since I purchased the insurance and when I filed a claim I was sent a refund/replacement in 2 days.This insurance is better than any contract insurance I've ever had and it's cheaper.


2 Years Protection for $4.00!

Absolutely fantastic value. At $2.00/yr it can't be beat. Thanks Walmart!


very helpful product

They were very helpful in replacing my phone.


not a good value for a $230 phone

Plan price of $77 and a $39 deductible


Do not buy this

When you buy this "protection plan" you think it will be awesome. It is not. They tell you to send in your damaged phone then in 1-2 business days they will send a new one after they receive your old one. But they don't. I have been waiting over a month for my phone. I call them to ask what the hold up is and they say that they don't have any of the phone I have in stock. AND that they have no way of telling when it will be. Their customer service is terrible, they are all rude and can't answer any of your questions. When you have the phone company Straight talk they don't give loner phones. So while I'm waiting for my Galaxy s3 I had to buy a whole new phone. It is waste of money for the insurance, if they can't even give you one, or let alone know when you will be getting one. All in all do not waste your money on this unless you are willing to wait months for a phone.


Best protection ever!

Every phone I have purchased from Walmart I have purchased the protection plan too. I have had to use it three times for dropping my phone and it not working right after. It was easy to get my money to purchase a replacement phone. Very in expensive and you can replace your phone for even mistakes you make.


Accidental Dam. Protection Keeps Me Shopping Here!

So, just these protection plans are the reason I buy my electronics (phones, tablets, computers) from Walmart... Walmart is inexpensive and allow you to insure your products. The only downside is that theft and lost is not often covered by these plans (and also other competitor plans).\n\nThe only competitors I really look at are Best Buy and I believe Office Depot have similar protection plans. I don't find Fry's Performance Plans to be comparable, I believe it is not an "accidental damage" plan... they tried to refuse a covered item because the case warped open on a laptop I had -- but I told them over 4 years of usage, this is "NORMAL USE" and they honored a dead device -- which is their plan's concept, can you *use it* does it give you performance; Walmart and other venders are accidental, which is much better...


Protection plan for cell phone

This is by far the best coverage for the money and gives peace of mind for myself as a prepaid wireless customer. The worst part of breaking your phone is that your on your own being prepaid. Many prepaid customers view your phone as your problem. When it breaks or malfunctions Walmart has your back.


Great Insurance for Cheap

Walmart has always been great on returns/repairs for me. For less than todays Fast Food meal, you can get 2 year "accidental damage" protection plan.


Get Protected Plan

To be honest, I usually don't buy the extra protection plan, but this was only $6.00 for 2 years and I believe that is well worth it. Hopefully I will not have to ever use this, but it's nice to know it's there if I need it.


Worth it for electronics!

My cell phone died just after my warranty expired. I filled out the claim information anyway. To my delight, my warranty was honored and I was sent a reimbursement to buy a new phone. How wonderful! I couldn't be more happy or grateful!


must get

this is a must get warranty! u never know what will happen!


Best deal out there!

Great plan, best price anywhere. I bought a Samsung Dart smartphone on a famous cell phone company's website, it was refurbished and a good deal (I thought) for $99. Problem was, being refurbished it came with only a 90 day warranty, after that if it stopped working I was out of luck. Went to the Wal-Mart site, found the exact same phone, NEW, for only $18 more! The best part was being able to get a two year warranty for cheap! I feel much more comfortable now with my new phone, knowing it's covered for a lot longer than 90 days. I'd definitely recommend looking to Wal-Mart if you need a new phone AND a great warranty too!


The best deal you can get for a prepaid phone.Go for it!


Easy to use and fast to get refund

My phone kept shutting it self off for no reason.\nI went on line and filed a claim and received a UPS label to send my phone in. I dropped the package on Thursday afternoon and that evening I had a gift card e-mailed to me and I ordered my phone on line and picked it up at my local Wal-Mart the next day.


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